How do I choose the right size for clothing? Our website provides a detailed size guide, including specific measurements and a comparison chart of various sizes. Before selecting a product, please carefully review the size information on each product page and select it based on your body measurements. If you have difficulty choosing a size, our customer service team is happy to help you. Can I modify my order information after it has been placed? Once your order is confirmed, we will start processing it immediately to ensure that you receive the goods as soon as possible. Therefore, we are usually unable to change the order information after the order is processed. If you need to modify the delivery address or other important information, please contact our customer service email within one hour of placing the order. Can I return my order? What is the return policy? Our return policy allows for returns within 30 days of receipt of the product as long as the product has not been worn, washed or damaged and all original tags and packaging are retained. During the return process, the customer is responsible for the return postage unless the return is due to our error (such as sending the wrong product, product defects, etc.). How do I track the status of my order? After your order is shipped, we will send you a shipping notification with the logistics tracking number by email. You can check the latest logistics information by entering your order number and tracking number through the “Order Status” link on our website. What if the item you received is not what you ordered? If you find that the item you received is not what you ordered, please contact our customer service team within 48 hours of receiving the goods. Please provide your order number and photos of the goods, and we will solve the problem for you as soon as possible, whether it is re-sending the correct item or arranging a refund. Do you provide international delivery? Yes, we provide international delivery services. Delivery costs and times vary according to the destination, and specific information can be confirmed at checkout. Please note that international deliveries may incur additional customs duties and fees, which are usually borne by the customer. How to handle payment security issues? We use industry-standard encryption technology to protect your personal information and payment data. All transactions conducted through our website are processed through a secure payment gateway to ensure that your information is safe from third-party access.
